At Gaia Website (“we,” “us,” or “our”), accessible at www.gaialeafoflife.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and utilize our services, specifically “Leaf of Life Readings.”  

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.  

1. Information We Collect

We may collect the following types of information from you:

• Personal Identification Information: This may include your name, email address, phone number, and date of birth, which you provide when you register for an account, purchase a reading, or contact us.  
• Payment Information: When you make a purchase, we collect necessary payment information such as your credit card details or other payment method information. Please note that payment processing is often handled by third-party payment processors, and we do not directly store your full credit card details on our servers.
• Reading-Related Information: To provide you with the “Leaf of Life Readings,” you may provide us with specific information relevant to your inquiry. This could include personal details, situations, or questions you wish to explore during the reading.
• Technical and Usage Information: We may automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information (see section 5 for more details).  
• Communications: We may retain copies of any communications you send to us, such as emails or messages through our contact forms.

2. How We Use Your Information

We may use your information for the following purposes:

• To Provide Services: To deliver the “Leaf of Life Readings” and related services you request.
• Account Management: To create and manage your account, process your orders, and provide customer support.
• Payment Processing: To process your payments for readings and other services.
• Communication: To communicate with you regarding your inquiries, orders, updates, and promotional materials (where you have consented to receive them).
• Website Improvement: To analyze website usage and trends to improve the functionality, content, and user experience of our website.
• Security: To protect our website and users from fraud, unauthorized access, and other security threats.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following categories of recipients:  

• Service Providers: We may engage third-party service providers to assist us with various functions, such as payment processing, website hosting, data analysis, email marketing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.  
• Reading Facilitators: To provide you with the “Leaf of Life Readings,” we may share the information you provide related to the reading with the individual facilitating your reading.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.  
• Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  
• With Your Consent: We may share your information with third parties with your explicit consent.  

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information for account management, providing requested services, maintaining business records, and complying with legal obligations.  

5. Cookies and Similar Technologies

Our website may use cookies, web beacons, and other similar tracking technologies to collect information about your browsing activities.  

• Cookies: These are small data files stored on your device that help us remember your preferences, track your usage of our website, and enhance your user experience. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to access certain features of our website.  
• Web Beacons: These are small electronic images that may be embedded on our web pages or in our emails to track user activity and email open rates.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).  

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.  
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.  
• Deletion: You have the right to request that we delete your personal information under certain circumstances.
• Objection to Processing: You may have the right to object to the processing of your personal information in certain situations.  
• Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.  
• Withdrawal of Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.  

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.  

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.  

9. Children’s Privacy

Our website and services are not intended for children under the age of [Insert Relevant Age, e.g., 16]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: info@gaia.com